Perpetuating a Positive Image of your Brand
Digital reputation management means making sure you are representing your best self online. With information so readily accessible today, a potential customers’ first impression of your company often occurs without you even knowing there was an interaction. Once your customer makes contact with your brand, it doesn’t take them long to draw a conclusion.
In fact, 90% of consumers form an opinion of your brand after reading less than ten reviews.
BrightLocal, Local Consumer Survey 2016
While you can’t be everywhere the consumer is all at once, you can make sure the information most readily available is the information that represents you in the best light. We help you monitor and control your online presence, highlighting positives and encouraging feedback.
Social Media Branding Management
When using social media for business purposes, your main objectives should be brand recognition and reputation management. You want people to recognize your company logo/name and associate you with quality, customer focus, and trust. These qualities can all be built up with proper social media interaction.
Highlight Quality: Your business’s conversation on social media should be centered on your product/service while still appealing to your target audience. We leverage social platforms to show off your quality, without leaving the audience feeling like they’re being sold.
Show Your Customers You Care: Everything we post on our clients social channels is directed to improving brand image. From entertaining videos to informational blog posts to weekly deals, Social Media Marketing is a consumer-focused way to improve your brand reputation.
Build Trust Between You and Your Customers: Communication is the key to trust in any relationship. Social media gives your company new avenues of communication with your customers. We maintain convenient communication lanes to help you build a strong, trusting relationship with your customers.